Jobs to Move America
Get Updates Donate

Operations Manager

Posted:

JMA is seeking a full-time Operations Manager. The person in this role will play a critical role in managing the day-to-day administrative operations of JMA. They will play a collaborative role in developing and implementing systems that increase organizational effectiveness and efficiency and support JMA’s growth and success of JMA staff and programs. This candidate is highly organized, detail-oriented thrives on making things run well as well as a proactive, creative problem solver excited to support social justice work.

The target starting date is May 1, 2020. Applications are due April 10, 2020.

Responsibilities:

The Operations Manager, who will be based in Los Angeles, will be responsible for the following:

Office Management (60% of role) 

  • Oversee general operations & IT as well as coordination and communication between all operational functions for all JMA’s four offices (Los Angeles, New York, Alabama, and Chicago).
  • Proactively streamline office systems and procedures, providing innovative solutions to support our growing staff and increase efficiency and productivity across all offices. 
  • Provide administrative support to staff as needed, including coordinating events and meetings, travel arrangements, and other necessary administrative tasks. 
  • Purchasing office supplies and equipment. 
  • Research, propose, and implement improvements to processes to foster team collaboration and a culture of respect. 

Human Resources (20% of role)

  • Handle HR and accounting processes with sensitivity and care.
  • Support payroll activities and other compliance-related activities. 
  •  Coordinate onboarding and offboarding of staff, and support hiring for open positions (post job descriptions).
  • Support HR processes such as vacation/sick time tracking; health benefits enrollments, changes, and terminations; and 401k enrollment and access.
  • Assist with special projects as needed.

Accounting (20% of role)

  • Support Finance Director with accounting processes including preparing reimbursements and reconciling monthly credit card statements, year-end closing, and year-end audit process. 
  • Assisting in preparation and control of operations budgets.
  • Training personnel to learn new portal or systems. 
  • Ensure that financial operational activities are executed and delivered as per the standards set by the organization. 
  • Ensure that accounting requests are resolved and communicated in a timely manner to internal and external parties. 

Requirements:

  • Relevant experience: 4+ years of experience in office management, HR, and/or nonprofit business operations. 
  • Tech-savvy: IT plays a significant role in operations and this candidate must have a working knowledge of IT, including both Windows and Mac OS and advanced understanding of office software including Adobe, Google Suite, and Microsoft Office programs. Knowledge of Concur is a plus.
  • Possess a high level of honesty and integrity effective communicator.
  • Strong writing skills: a must, as the majority of the work is to write procedures and guidelines in order for operations to have a good workflow. 
  • Problem-solving: a passion for people, processes, and spearheading improvements. Ability to develop, implement and review policies and procedures.
  • Resourcefulness: figuring out how to get things done even if there isn’t a pattern for it.
  • Exceptional organization and planning: able to juggle and multi-task with acute attention to detail and follow-through. 
  • Adaptable: work well in a fast-paced environment.
  • Service-Oriented: finds joy being in a supportive role and enjoy helping others. 
  • Deadline-oriented: ability to navigate a constantly-changing environment and occasional high-pressure situations with a calm, collection, and a can-do attitude.
  • Mission driven: deep connection with our mission and organizational core values to share power, bring energy, clear the path, celebrate growth, and apply an equity lens.
  • Strong work ethic and growth-oriented.
  • Team player: able to work well in a collaborative work environment and with an all-remote environment across multiple time zones 
  • Basic accounting or bookkeeping knowledge is preferred.
  • Understanding of general finance and budgeting practices.

Terms of employment: The salary range for the position is $53,000 to $56,000/year and is dependent upon experience. JMA offers full family health and dental benefits (at no premium cost to the employee) retirement, generous time off, cell phone reimbursement and work-related mileage reimbursement.

Must have reliable personal transportation as trips to the bank and postal service office will be required. This is a confidential position. Work hours are generally 9-5 or10-6 Monday through Friday, however, based on need you may be required to work additional hours.

Application process: Please email your cover letter, resume, and three references to jobs@jobstomoveamerica.org in a single PDF by April 10, 2020. Please mention where you found the listing. Only shortlisted candidates will be contacted. No phone calls, please.

Pre-employment exercises: To finalize the recruitment process for this role, applicants will be asked to complete assignments, such as a writing test and situational judgment test to confirm that they have the required skills.

JMA is an equal opportunity employer. People of color, LGBTQ+ individuals, and women are strongly encouraged to apply.